February 9, 2012

Three sinks. Two months. An open letter to Canada.

DEAR CANADA,

I love your house bloggers.

I love your HGTV shows filmed in Toronto.

I love your Royal Canadian Mounted Police.

I love your bacon and your ginger ale.

I do not love your pedestal sinks.



Sink #1 was a wash but, hey, we all have our cases of doggone bad luck and surely Fed Ex, in their pre-Christmas rush, was extra careful with the box.

Sink #2 was a sight for sore eyes upon it's safe arrival four long weeks later.

I almost don't have the heart to tell you what happened next. 

About how we found out that the center faucet hole spacing was not properly drilled and as a result our faucet could not be installed and I thought I might lose my mind because we've been brushing our teeth in the kitchen sink for more than 2 months now.

Sink #3 finally arrived today. In fact, you might have heard the tiny little pop that was my heart exploding as we tried to fit the faucet spout into that  center hole. 

I wasn't expecting much & I certainly wasn't disappointed. Bah.

Sink #3 (a.k.a. Replacement Sink #2) is now the newest replacement sink in my ever growing collection of crap-tacular Canadian sinks - ALL OF WHICH ARE CURRENTLY ON DISPLAY FOR YOUR VIEWING PLEASURE IN THEIR VARIOUS STAGES OF PACKAGING & UNPACKAGING STREWN ALL ABOUT THE HOUSE.

I can't wait for the phone call I get to make to customer service in the morning.

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23 comments:

  1. Can I apologize on behalf of an entire nation for our crappy sanitaryware? I think I can (except for Quebec because, you know, they tend to stand alone) so, I'M SORRY. That is some bummer luck, there, dude ...

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  2. Hugs and kisses from Canada!!!
    That majorly sucks! Majorly x3!

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  3. I'll add my personal apology to April's, on behalf of Canada.
    I have to know though....with no sink, how are you pouring out all those jars of pee?

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    Replies

    1. Oh, you HAD to stir that pot (or jar, if you'd rather) again, eh? LOL

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    2. Poor girl deserves a giggle...three sinks is too much for anyone to bear.

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    3. BAHAHAHAHAHAHA!!! Good one Janet!

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  4. They do have good HGTV shows....guess not the nack for proper measuring? So sorry, that really stinks. Our tiny tub ended up being a few inches shorter than the diagram so we had to reframe the bathroom wall - not Canadian as far as I know.

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  5. Wow, you must have bad sink karma or something, because this is insane! Hopefully this kind of mishap is limited to this one company, and isn't a common experience for Canadian sanitaryware! Please let the customer service have it, because this is just plain ridiculous. Three sinks? Really? Come on they need to get it together!

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  6. Like the other Canadian's have already said, I'd like to add my Northern apology to the pot.

    How about some maple syrup to make it better? Actually, never mind, it hasn't been cold enough this winter. More broken promises!

    I'm sorry you're having such a bad experience with a Canadian company.

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  7. Oh, I'm so sorry. That really sucks. If it makes you feel any better the sinks in the States suck too (our replacement sink came with a chip that made it leak everywhere).

    Somewhere there's a land with quality sinks . . . maybe Australia?

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  8. So I had a friendly little chat with a customer service rep at the company who is ruining my life with these stupid sinks. I very gently explained to the poor bastard who had the great misfortune of picking up the phone that I AM SO DONE and the sink has won.

    I am hoping to receive a full refund from this company in the very near future (come hell or high water).

    I'll share the company name and the outcome once the issue is resolved.

    So what are you up to this weekend? I'm shopping for a sink.

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  9. That STINKS about the sinks! We ended up with this Kohler pedestal from Home Depot and I'm really happy with it (and the price). Simple, clean lines, it would probably work really well in your bathroom. Good luck!

    http://www.homedepot.com/Bath-Bathroom-Vanities-Sinks-Cabinets-Bathroom-Sinks-Pedestal-Sinks/h_d1/N-5yc1vZbzcl/R-100668681/h_d2/ProductDisplay?catalogId=10053&langId=-1&storeId=10051&superSkuId=202618359

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  10. I'm sorry. I truly am. Was the customer service rep at least polite and apologized profusely? That's something we're good at!

    I hope you have more luck with the next sink. If it makes you feel better, it made for an amusing post!

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  11. Oh No! Please don't blame Canada for one crappy company :-)

    In other news, I gave you the Leibster blog award today.

    http://maggieandrob.blogspot.com/2012/02/leibster-blog-award.html

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  12. Girl, I've been brushing my teeth in the kitchen sink for a year. It is the living worst. Sorry for your sink troubles, hope they get solved soon : (

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  13. OK guys, I just tagged you in a game on my blog...hope you play!

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  14. So, can't you purchase one from the United States? There has to be more sinks than Canada makes and I feel your pain, we just spent a week washing dishes in the bathtub. Craftsman homes, love them or hate them and on given day I can do either!

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  15. I feel your pain. It's been nearly three years since we've had a master bathroom. I long for the days I can soak in a bathtub after a long day at work, and not have to stumble down the hall in the middle of the night. Hope your new sink is here!

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  16. Have you tried changing your sink? It seems like you’ve got no luck with Canadian sinks. I think you should ask your plumber or the home depot person which type will suit your house and lifestyle. This might seem trivial, but it’s kind of depressing to be frequently changing sinks that don’t give a cheap aggregated cost.

    -->Darryl Iorio

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  17. Thanks for the great advice..I like to share that I wash my basin and tap while i brush my teeth and this helps me to clean my bathroom.
    Down TV

    ReplyDelete

  18. Before you purchase a new faucet, it is important to make sure first if it will fit into the existing space. This is to ensure that it wouldn’t just be a waste of money. It’s really hard to accept once you discover that you wouldn’t be able to use it on your current plumbing setting. I've experienced that before and it's really upsetting.

    Althea Tumlin

    ReplyDelete

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